Our process
A Consistent Process for Cleaner, Safer Ice Machines
At PBS, we follow a detailed process to inspect, clean, disinfect, maintain, test, and document your ice machines. Our process is designed for healthcare facilities and follows applicable manufacturer instructions and industry best practices.
OUR STEP-BY-STEP PROCESS
From Inspection to Documentation
Every service follows a consistent, detailed process to ensure your ice machines are clean, properly maintained, and documented.
INSPECT
Inspect the entire ice machine and document condition, equipment information, performance observations, and visible deficiencies.
CLEAN
Remove scale, buildup, and debris using procedures and cleaning products appropriate to the manufacturer/equipment.
DISINFECT
Disinfect applicable surfaces/components using appropriate sanitizing procedures and products.
MAINTAIN
Inspect and maintain applicable water-system components, seals, gaskets, and mechanical parts.
TEST
Return equipment to operation and verify key functions such as ice production, water flow, and overall performance.
DOCUMENT
Provide a detailed service report with findings, work performed, recommendations, and next scheduled service.
Detailed Service Documentation
Your facility receives a clear, professional service report after every visit, including:
- Facility and location
- Equipment information (manufacturer, model, serial number)
- Date of service and technician
- Work performed (cleaning, disinfection, maintenance)
- Findings and deficiencies
- Recommended corrective actions
- Next service date
Why Our Process Matters in Healthcare
Ice machines are part of the healthcare environment and require regular cleaning and maintenance. Our process helps your facility:
Reduce the risk of buildup, mold, and biological material
Support infection prevention goals
Maintain reliable equipment performance
Provide consistent documentation for inspection readiness
Follow manufacturer instructions and industry best practices
THE RESULT
Cleaner Machines. Safer Environments.
Our process is designed to give you confidence that your ice machines are clean, well-maintained, and ready for the demands of a healthcare environment.